Job Description 

Overall Purpose of the Position 

Responsible to administer and maintain personnel records and address employee queries relating to HR matters ensuring the accuracy and confidentiality of employee information. The incumbent will collaborate closely with the Recruitment Manager to facilitate the recruitment process.

Operational Responsibilities 

• To ensure that all personnel records are updated on the HR management system at all times;
• To administer the employees’ absence;
• To issue reports from HR management system on an ongoing basis and update data where necessary;
• To assist in the recruitment and prepare the required documentation as assigned by his/her superior;
• To prepare and maintain records of onboarding documents;
• To assist in the administration of employee benefits programme;
• To update HR procedures as requested from time to time;
• To process purchase orders and other payments;
• To provide support in the handling of correspondence;
• To provide assistance to staff members on HR related matters.

 General Responsibilities 

• To submit any reports and/or participate in any projects and activities as may be directed from time to time;
• To ensure compliance with Bank’s policies, guidelines and underlying procedures at all times;
• To sit on committees and attend meetings when required and to take minutes accordingly;
• To ensure a high quality/standard of work and service throughout;
• To perform standard office procedures including processing mail, answering phone calls, ordering supplies and filing;
• To attend training as requested by the Bank;
• To perform any other duties that may be assigned from time to time.

Qualifications, Skills & Competencies 

Mandatory

Skill

•       Have good verbal and written communication skills;
• Be an active listener;
• Be reliable, organised, meticulous and prepared to work under pressure;
• Be a team player while still being able to work independently when needed;
• Committed to self-development and enjoy working in a dynamic environment;
• Excellent analytical, troubleshooting & interpersonal skills;
• Be computer literate and proficient in MS Office Suite.

Experience

• Have at least one year working experience in a related environment;

Qualification

• A qualification in Management or equivalent will be considered an asset;

 Desirable

 Skill

• Be au courant with HR laws and regulations.

Experience

• Experience in Recruitment and Employee Relations

Qualification

• -

 Position level (1 being the highest level)

1. Head of Department
2. Managerial & Specialist Positions
3. Middle Management & Specialist Positions
4. Technical & Clerical Positions