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| Operations | Full-time
,Job Description
JOB TITLE |
Cash and Clearing Officer (Back-Office) |
LEVEL/BAND |
TC12/14 |
DEPARTMENT |
Operations |
DIRECT REPORT (JOB TITLE) |
Senior Cash and Clearing Officer |
This position is on a rotating five day week shift basis between Monday and Saturday from 7:45am and 17:00hrs.
Overall Purpose of the Position
To be responsible for the day-to-day duties related to the Clearing Services and to perform a variety of back office banking related administrative duties in an efficient and timely manner and according to the established policies and procedures.
Operational Responsibilities
- To perform the daily duties under the responsibility of the Unit, including:
-
- Timely Processing of Customers’ Deposits received from CIT customers, ATMs & Bulk Deposit Machines etc
- Processing of Incoming & Outgoing Clearing files including checking of cheques negotiated by other local banks.
- Responsible to process requests for Returned Cheques and relative posting of system entries before established cut-off times.
- To manage the Cheque Imaging System and process any requests for cheque images.
- Cater for the bulk processing of Standing Orders & Interest Generation Bills payables.
- Contribute to the timely Printing of Customers’ Statements and Products Contract Notes.
- To carry out any reconciliations effectively and according to the established standards and timeframes.
- Be able to respond internal customers’ queries when and as necessary ensuring that responses are handled in a timely and efficient manner.
- Contribute to the up keeping of Unit’s Procedure Manual, be knowledgeable and conversant with Bank’s Policies and Procedures.
- To liaise with other supporting units and branches to assist with operational issues as and when required.
- To perform other administrative functions which are essential to the proper operation of the Unit/Department.
- To sit on committees and attend meetings when required and to take minutes accordingly.
General Responsibilities
- To submit any reports and participate in any projects and activities as may be directed from time to time.
- To ensure compliance with Bank’s policies, guidelines and underlying procedures at all times.
- To perform standard office tasks including processing mail, answering phone calls, ordering supplies, filing and archiving.
- To perform any other duties that may be reasonably assigned from time to time.
- To be knowledgeable and conversant with the Bank’s Handbook, (Procedure Manual) website and internet banking system
Qualifications, Skills & Competencies
Mandatory
Skill
- Have good verbal and written communication skills.
- Excellent analytical, troubleshooting & interpersonal skills.
- Be reliable, organised, meticulous and prepared to work under pressure.
- Be team player while still being able to work independently when needed.
- Committed to self-development.
- Be computer literate and conversant in MS Office applications.
Experience
- -
Qualification
- -
Desirable
Skill
- -
Experience
- Previous experience of working in the financial services sector.
Qualification
- Preferably possess, or in the process of obtaining a relevant banking qualification.
Position level (1 being the highest level)
- Head of Department
- Managerial & Specialist Positions
- Middle Management & Specialist Positions
- Technical & Clerical Positions